Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Remember that all games of chance are designed with a house edge, meaning the odds always favour the casino in the long run. Set a budget you can afford to lose and stick to it.
Age Verification
You must be 18 years of age or older to gamble in New Zealand. If you are under 18, you are not permitted to use online gaming services. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Do you recognize any of these signs in yourself or someone you know?
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activity or lying about the time and money spent
- Gambling with money needed for essentials (rent, bills, food)
- Unable to cut back or stop gambling despite wanting to
- Experiencing mood swings or irritability when not gambling
- Neglecting family, work, or personal responsibilities
- Borrowing money to fund gambling activities
- Experiencing financial difficulties or debt as a result of gambling
- Gambling to escape problems or relieve stress and anxiety
- Feeling the need to gamble with increasing amounts for excitement
If you've identified with several of these signs, professional help is available and support is within reach.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose during a gaming session
- Session Time Limits: Set automatic log-out times to prevent extended play
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
Take advantage of these tools to maintain healthy gaming habits.
Support Organizations & Help Resources
If you're struggling with problem gambling, professional support is available:
New Zealand
- Gamblers Anonymous NZ — Free support meetings and resources for problem gamblers
- Problem Gambling Foundation — Confidential counselling and support services across New Zealand
- Samaritans (1737) — Free helpline available 24/7: Call or text 1737
International Resources
- GamCare (UK) — www.gamcare.org.uk — Free support and counselling
- GamStop (UK) — www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (USA) — www.ncpgambling.org
Take Action Today
If you think you may have a problem with gambling, seeking help is a sign of strength, not weakness. Reach out to one of the support organizations listed above or contact a counsellor in your area. Support is confidential, free, and available right now.
Remember: You are not alone, and help is available.